Is your jewellery hypoallergenic?

Yes — our pieces are designed to be gentle on sensitive skin. If you have specific allergies, please check the materials listed on each product page.

Will the jewellery tarnish or fade over time?

With proper care, our pieces stay beautiful for a long time. Avoid contact with perfumes, harsh chemicals, and store your jewellery in a dry place when not in use.

Is the jewellery waterproof?

We don't recommend showering or swimming with jewellery on. Water, salt, and chlorine can reduce shine and shorten the lifespan of plated finishes.

How do I choose the right ring size?

Use our ring size guide on the product page. If your size is between two options, we recommend sizing up for comfort.

Do you offer gift packaging?

Yes — our jewellery arrives in packaging that's perfect for gifting. You can also add a gift note at checkout (when available).

How long does delivery take in the UK?

Delivery times vary by product and location. You'll see an estimated delivery window at checkout and receive tracking as soon as your order ships.

What is your return & exchange policy?

If you're not in love, you can request a return or exchange within our policy window. Items must be unused and in original packaging. Please see our Returns Policy page for details.

Do you offer a warranty?

Yes — we stand behind our quality. If your piece arrives with a defect, contact us and we'll make it right.